Question 1

Do I need to print my ticket?

Accepted Answer

No, you can show your e-ticket on your mobile device when boarding.

Question 2

Can I cancel my booking?

Accepted Answer

In case of cancellation, a refund can be requested no later than 24 hours before the scheduled departure. In that case, 50% of the total ticket price is retained. Request for the cancellation must be send to e-mail: refund@krilo.hr.

Question 3

Can I change my booking?

Accepted Answer

In case of modifying an existing reservation, the request must be submitted no later than 24 hours before departure. In that case, 20% of the total amount is retained, after which a new ticket must be purchased for the desired time. Request for the cancellation must be send to e-mail: refund@krilo.hr.

Question 4

What happens if my sailing is cancelled due to weather?

Accepted Answer

In case of sailing cancellation due to adverse weather conditions, passengers will be offered a refund or a change of travel date, subject to availability and the passenger's choice.

Question 5

I am travelling with children. Is there a discount?

Accepted Answer

Children under 3 years of age travel free of charge, while all persons over 3 pay the full ticket price.

Question 6

Can I bring a bicycle on the catamaran?

Accepted Answer

Yes, bicycles can be transported for an additional fee. Space is limited, book in advance.

Question 7

Can I bring luggage on board?

Accepted Answer

Each passenger is entitled to bring luggage up to 23 kg. If space is available on board, the crew may allow additional luggage.

Question 8

Are pets allowed on board?

Accepted Answer

Small pets in carriers are allowed in designated areas.

Question 9

Are disabled people entitled to a discount?

Accepted Answer

Persons with disabilities are entitled to discounted transport upon presenting the appropriate ID card. Users are entitled to four discounted return tickets per year for themselves and their companion. The card is personalized and issued in
  the name of the person with disability or the child with developmental difficulties. In case the holder of the discount is not present at boarding, transport will not be permitted.

Question 10

How early should I be at the boarding point?

Accepted Answer

We recommend arriving at least 15 minutes before departure.

Question 11

Is there food and drink available on board?

Accepted Answer

Yes, our vessels have a snack bar with refreshments, sandwiches, and hot beverages.

Question 12

Is there Wi-Fi on board?

Accepted Answer

Wi-Fi is not available during the trip.

Question 13

Are there assigned seats?

Accepted Answer

Seating is first-come, first-served. Board early during peak season.

Question 14

Can We go outside while sailing?

Accepted Answer

Access to the outer deck during sailing is permitted depending on conditions on board and at the crew's discretion.

Support center

Tickets & Booking

Do I need to print my ticket?

Can I cancel my booking?

Can I change my booking?

What happens if my sailing is cancelled due to weather?

Travel Information

I am travelling with children. Is there a discount?

Can I bring a bicycle on the catamaran?

Can I bring luggage on board?

Are pets allowed on board?

Are disabled people entitled to a discount?

How early should I be at the boarding point?

On Board

Is there food and drink available on board?

Is there Wi-Fi on board?

Are there assigned seats?

Can We go outside while sailing?

Destinations

Split

Hvar

Vis

Korčula

Dubrovnik

Bol

Supetar

Mljet

Pula

Zadar

Mali Lošinj

Silba

Milna (Brač)

Ilovik

Susak

Unije

Split

Hvar

Vis

Korčula

Dubrovnik

Bol

Supetar

Mljet

Pula

Zadar

Mali Lošinj

Silba

Milna (Brač)

Ilovik

Susak

Unije

Split

Hvar

Vis

Korčula

Dubrovnik

Bol

Supetar

Mljet

Pula

Zadar

Mali Lošinj

Silba

Milna (Brač)

Ilovik

Susak

Unije

Buy ticket on location?

Check current location of the ship